QANTAS
The Spirit of Australia

INTRODUCTION

Australia’s national airline Qantas Airways Limited was founded on 16th November 1920 in Winton, Queensland. “The Flying Kangaroo” as it is nicknamed has its main hub at Sydney Airport. It is the largest airline in Australia and second oldest continuously operating airline in the world. It is headquartered at Qantas Centre in the Mascot suburb of the City of Botany Bay, Sydney, New South Wales.

HISTORY

Qantas was founded as Queensland and Northern Territory Aerial Services Limited.

Avro504k was the airline’s first aircraft that is in operation since May 1935 with its first operation from Darwin to Singapore. The delivery of Boeing 707-138 in June 1959 marked an entry for Qantas to the jet age.

SERVICES

First class
First class service is offered only in Boeing 747–400 and Airbus A380. A flat bed sleeping pods with 79in seat pitch with each seat being 22in wide in Boeing 747–400 and 83.5in seat pitch (extending to a 212 cm fully flat bed) and a width of 29in are available in Airbus A380.110V AC power outlets are available inBoeing 747–400 and Airbus A380. On-board business lounge on the upper deck are available for all passengers.

Business class
The seating is in a 2–2 format on the Boeing 747 aircraft and 2-2-2 on Boeing 767 and some Airbus A330-200 aircraft for Domestic Business class. On Boeing 767, seating configuration is 1-2-2.The recent A330-200s have adopted a 2-3-2 configuration.

Premium economy class
Premium economy class is available only in Airbus A380 and certain Boeing 747–400 aircraft. On the Boeing 747 the seat pitch is 38 in and is between 38-42in on the Airbus A380. On The seating configuration is 2-4-2 on the Boeing 747, 2-3-2 at the rear of the upper deck on the A380.

Economy class
Economy class seat pitch is typically 31 inches and seat width ranges from 17 to 17.5 inches. Layouts are 3-3 on the 737, 2-3-2 on the 767, 2-4-2 on the A330 and 3-4-3 on the 747. On the A380, the layout is 3-4-3.

IN-FLIGHT ENTERTAINMENT

First class passengers have touch screen monitor with 400 AVOD programs in Boeing 747–400 and43 cm (17 in) wide screen HD monitor with 1000 AVOD programs in Airbus A380. Business class passengers have a 26 cm (10.4 in) touch screen monitor with 400 AVOD programs on 747s and A330s. A380 has 30 cm touch screen monitor with 1000 AVOD programs and 13 cm monitor with 10 channels of video and 12 channels of audio is available on Boeing 767.

LOYALTY PROGRAMME

The Qantas Frequent Flyer programme is the loyalty programme of Qantas airlines. The points are earned on Oneworld airlines and other partners based on travel class. Bronze Frequent Flyer membership is given to Australians and New Zealand flyers for a one-time fee and it’s free for other international passengers. Members upgrade to Silver Status (Oneworld Ruby), Gold Status (Oneworld Sapphire) and Platinum Status (Oneworld Emerald) after earning points.

The Qantas Club is the business-class airline lounge for Qantas. Gold or Platinum frequent flyer members can get membership by paid subscription. Lounge access, priority check-in, priority luggage handling, increased luggage allowances are the benefits enjoyed by members. Lounges have all sortsof facilities like power points, free local-call telephones, television, and quiet areas and free wireless internet access.

AWARDS

Qantas has been awarded for four different categories: service, entertainment, wine and design.

Service

  • Skytrax Airline of the year listed in the top five airlines in the world for five consecutive years
  • Skytrax best airline Australia(2005,2006,2008)
  • Skytrax best regional airline Australia(2006,2008)
  • Entertainment

  • WAEA Avion awards Best Overall Inflight Entertainment – 2002, 2003, 2005, 2006
  • Inflight entertainment guide – 2005, 2006
  • WAEA Avion awards Best Entertainment for Inseat Systems – 2006
  • Wine

    Qantas was awarded several times in the Sky Awards

  • Best First Class Red – 2009 Cellars
  • Best First Class Fortified – 2009 Cellars
  • Best First Class Cellar – 2009 Cellars
  • Best Presented Wine List – 2009 Cellars
  • Best First and Business Class Wine List – 2005
  • Most Original First Class Wine List – 2007, 2008 cellars
  • Best First Class – 2007 Cellars
  • Best Business Class Sparkling Award – 2007 cellars
  • Best Consistency of Wines across Business and First – 2007 Cellars
  • Design

  • 2009 Australian International Design Award of the Year – A380 Economy Seat 2010
  • The Chicago Anthenaeum’s Annual Good Design Awards – A380 First Class Suite